"My aunt took care of me, so I wanted to take the best possible care of her when she needed it. With the problems she was dealing with in her old age, handling her finances did not need to be one of them. She prepared herself well and took the necessary steps to make sure her finances would cover her care in her old age, but she needed someone honest and dependable to carry out her financial plan when she could no longer do it. I became that person.
When I needed help doing her bookkeeping and bill paying, I asked around for referrals. Two different professionals in community, who have long experience in elder care, recommended CSI. I'm so glad. CSI immediately stepped up to the plate and lifted the burden. It was a seamless transition.
Although we could have afforded to hire a trust company, I was drawn to CSI because of their "non-profit" spirit of going above and beyond for their clients. They have done so much more than help organize my aunt's finances. They really know how to navigate Hawaii's elder care world - and they facilitate the many players such as CPAs, attorneys, bankers and healthcare providers. This has saved a lot of time and frustration and given me peace of mind. CSI is extremely knowledgeable about accounting, finances, taxes and a number of other legal requirements.
Susan Govier and Aunt Imogene
I have the utmost of confidence in their ability to accurately and efficiently administer financial transactions with confidentiality, professionalism and genuine dedication. CSI gets it! I have especially enjoyed working with Evelyn and Shin."
- Susan Govier, RN
"CSI, Inc. is able to assist in matters that some of the more traditional and conventional institutions cannot handle in a cost-effective manner.
The staff, board of directors and administrators at CSI bring a fresh perspective, heartfelt compassion and willingness to roll up their sleeves.
Based on my personal experience in which my firm has worked in tandem with CSI, I recommend CSI, without reservation, to those in need of trustee, guardianship or conservatorship services."
- Scott A. Makuakane, Attorney, Est8Planning Counsel LLLC
"CSI has a long history of assisting Arcadia residents with their financial management needs. When the management of day to day issues, as well as complex financial matters arise, CSI is able to step in and assist. Their staff works with Arcadia's Social Services and Accounting Departments to ensure our residents' peace of mind and dignity. CSI's responsive staff are knowledgeable, helpful, and respectful. Arcadia and the families of our residents can always depend on CSI."
- Arcadia Retirement Residence
"We have relied on CSI, Inc. and it's outstanding, caring staff in some extremely emotional, tricky situations. From driving all the way to Wahiawa to spend time with a dying client late at night, to helping an exploited elder clean out years of clutter in her home, to managing the funds and care for a person with no family, CSI, Inc. has demonstrated time and time again how dedicated they are to their mission."
- Scott Suzuki
"Words cannot express our gratefulness on how Masako Powell assisted my brother, Rick Peter, and myself through our difficult times regarding our mothers estate. Masako was vary professional, compassionate and dedicated to addressing our situation. Masako is a very special human being and in the right profession! We couldn't have asked for anyone better.
Thank you to everyone at CSI for all of your help. It was a pleasure meeting you all under the circumstances. My brother and I will now get on with or lives as we have crossed a very difficult road in our lives."
- Rick Peter and Martha Vargas
"Taking care of aging parents is not easy, but it's good to know that there's a place that can help.
CSI was there when our family needed that help. They turned a complicated situation into something manageable and organized, all the while, keeping the best interest of our parents in mind. The staff has been wonderful to work with. They are very caring and always go beyond what is expected of them.
They have given us one less thing to worry about."
- Valerie Ishihara (The Ono Family)